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Guide

Is there a roll-off driver app that works with no signal?

The short answer

Yes: a driver app can keep the day's stops on the phone and save each finished stop, photo and ticket there until the signal comes back, then send them up by itself. Look for one where the driver never has to wait for a signal to finish a stop, and where the office sees the stop the moment it arrives.

By American Dumpster Software, the software built by American Roll-Offs, a roll-off company in Jacksonville, Florida. Updated .

Why it matters for roll-off

Roll-off drivers work where the signal is worst: new subdivisions, rural lots, the bottom of a landfill, the back of a big job site. An app that needs a signal to finish a stop makes the driver wait, or write it on paper to type in later. Either way, things get lost: a can number, a ticket weight, a photo of the damage.

What "works with no signal" should mean

  • The day's stops are on the phone before the driver leaves the yard.
  • The driver can finish a stop, take photos and enter a ticket with no signal at all.
  • Each finished stop waits on the phone and goes up by itself when the signal comes back.
  • The driver can see what is still waiting to go up.
  • Nothing is lost if the phone is locked or the app is closed.

Ask any vendor to show it: turn the phone to airplane mode, finish a stop, then turn the signal back on.

Keep it simple for the cab

A driver uses the app with gloves on, in the sun, between stops. Big buttons, one stop at a time, directions with one tap, and the fewest typing steps possible. If the app is harder than paper, drivers will go back to paper.

The driver also doesn't need to see your prices or the office's private notes. Show them the stop, the can, the gate code and the notes for the driver.

Photos protect you

A photo of the can when it's dropped, and again when it's picked up, settles most arguments: a damaged driveway that was cracked before, a can loaded over the top, a mattress hidden under the debris. The photos should be taken in the app, at the stop, so they're tied to the job and the time, not lost in the driver's camera roll.

What the office gets

Each finished stop should land in the office with the can number, the photos and the ticket. That's what lets billing start the same day instead of waiting for paper at the end of the week.

How ours works

In American Dumpster Software, My Day keeps the driver's stops on the phone; each stop, photo and ticket waits there and goes up by itself later. Drivers take photos, enter tickets, extras and damage, do the truck check and print or save a route sheet. There's no app store: it opens in the phone's browser and sits on the home screen like an app, and drivers never see prices. Try the driver's side in the live demo, and see Pricing: every driver is included.

Questions

Do drivers need to download an app from the app store?

Not for ours. It opens in the phone's web browser and can be added to the home screen, where it looks and opens like an app.

What happens if the phone dies before the stops go up?

Stops saved on the phone stay there and go up when the phone is back on with a signal. A phone that is lost or broken loses what hadn't gone up yet, so drivers should let the stops go up when they get a signal.

Can drivers see what customers pay?

Not in ours. The driver's screens carry no prices and no office-only notes.

See it in the software.

One flat price per company, never per truck. Try the whole thing before you talk to anyone.